The AI Communication Platform for Healthcare & Professional Services

Never miss another call, booking, or patient update again. HiHuman's AI-powered agents handle inbound calls, manage appointments, and engage patients 24/7 — while you focus on care.

GDPR compliant • AES-256 encrypted • NHS-Ready

Trusted by healthcare practices across the UK

Powerful Features Built for Modern Practices

Everything you need to transform patient communication and streamline operations — all in one platform.

AI Voice Agent

Intelligent inbound call routing and intelligent conversational agents that understand your practice's needs. Outbound calls for confirmations, reminders, and patient surveys.

  • Multi-role dispatcher system
  • Natural conversation flow
  • 24/7 availability

Multi-Channel Chat

Meet patients where they are. Deliver seamless chat experiences across web, mobile, email, SMS, WhatsApp, Facebook, and more.

  • 7+ integrated channels
  • Unified inbox view
  • Real-time collaboration

Smart Appointment Booking

Reduce no-shows and streamline scheduling. AI-powered appointment booking with SMS reminders, confirmation calls, and rescheduling assistance.

  • Automated reminders
  • No-show reduction
  • Calendar sync

Patient Recovery Campaigns

Intelligent patient lifecycle campaigns. Re-engage inactive patients, gather feedback, and improve retention with automated, personalized outreach.

  • Automated workflows
  • Personalized messaging
  • Re-engagement tracking

Drag & Drop Form Builder

Create custom intake, feedback, and survey forms without coding. Deliver via voice, email, SMS, or web link with automatic data capture.

  • No coding required
  • Multi-channel delivery
  • Instant data export

Advanced Analytics Dashboard

Real-time insights into call volume, resolution rates, patient satisfaction, and team performance. Custom reports and predictive analytics.

  • Real-time dashboards
  • Custom metrics
  • Export capabilities

Practice Intelligence

Because HiHuman handles every patient conversation, it captures sentiment data and AI-attributed revenue that standalone analytics tools cannot access.

Revenue Forecasting

Six-month revenue projections with confidence bands, built from real booking data, cancellation trends, and seasonal patterns unique to your practice.

  • Confidence-banded projections
  • Seasonal pattern detection
  • AI revenue attribution

Patient Churn Prediction

Five-factor risk model identifies patients likely to leave your practice. Flags at-risk patients weeks before they lapse so you can intervene early.

  • Five-factor risk scoring
  • Early intervention alerts
  • Conversation sentiment analysis

Automated Outbound Calls

AI calls at-risk patients automatically with re-engagement offers. No staff time required. Tracks outcomes and adjusts approach in real time.

  • Zero staff time required
  • Real-time outcome tracking
  • Adaptive re-engagement

Recall Campaign Analytics

Compare call, SMS, and email effectiveness side by side. See which channel converts best for each patient segment and treatment type.

  • Channel comparison
  • Segment-level insights
  • Conversion tracking

Multi-Site KPI Comparison

Compare performance across all your clinic locations in a single view. Identify top performers and surface underperforming sites instantly.

  • Cross-location dashboards
  • Performance benchmarking
  • Anomaly detection

Scheduled Reports & Alerts

Automated email reports delivered weekly or monthly. Custom alert rules trigger when KPIs breach thresholds. Benchmarked against anonymised UK practice data.

  • Automated delivery
  • Custom alert thresholds
  • UK practice benchmarks

Get Started in 3 Simple Steps

Launch your AI communication platform in less than 24 hours. No technical expertise required.

1

Connect Your Phone System

Simply provide your phone number and clinic details. We'll configure your integration securely in minutes.

  • Zero downtime
  • Dedicated onboarding
2

Customize Your AI Agent

Train your agent with clinic protocols, FAQs, and appointment rules. Set language preferences and call flows.

  • Drag-and-drop config
  • Real-time testing
3

Go Live in 24 Hours

Start answering calls, booking appointments, and engaging patients. Our support team is available 24/7.

  • 24/7 support
  • Ongoing optimization

Simple, Transparent Pricing

Choose the plan that fits your practice. All plans include 24/7 support and automatic updates.

Starter

Perfect for small clinics and practices just getting started.

£149 /month
Up to 500 calls/month
Basic AI voice agent
SMS & Email chat
Basic analytics
24/7 email support

Enterprise

Unlimited scale for large healthcare networks.

£499 /month
Unlimited calls
All features + premium
Custom integrations
Dedicated account manager
SLA guarantee (99.9%)
24/7 phone support

Loved by Practices Everywhere

"HiHuman has completely transformed how we handle patient communication. We've reduced call wait times by 95%, our team is less stressed, and patient satisfaction is at an all-time high. The setup was seamless and the support team is fantastic."

Dr. Giovanni Rossi

Clinical Director, Endu Clinic

London, UK

Enterprise-Grade Security & Compliance

Your data security is our top priority. We meet the highest standards for healthcare data protection.

GDPR Compliant

Full compliance with EU data protection

AES-256 Encryption

Military-grade data encryption

UK-Based Infrastructure

All data stored in the UK

NHS-Ready

Trusted by NHS organisations

Backed by Medical Expertise

Our platform is developed and validated by experienced healthcare professionals.

DR

Dr. Goran Martinovic

Chief Medical Advisor

20+ years in healthcare technology

Additional advisory members from leading UK healthcare networks

Frequently Asked Questions

Got questions? We've got answers. Can't find what you're looking for? Contact our team.

Most practices are up and running within 24 hours of signing up. Our onboarding team will guide you through connecting your phone system, configuring your AI agent, and testing the system. You'll receive dedicated support throughout the entire process.

Yes, absolutely. HiHuman is GDPR compliant, NHS-ready, and built with healthcare data protection as a core principle. All data is encrypted with AES-256, stored in the UK, and we maintain the highest standards of confidentiality and security.

Our AI is trained to handle a wide variety of healthcare scenarios, from appointment booking to appointment confirmation to patient intake and follow-ups. For complex medical questions, the AI intelligently routes calls to your team. You control exactly what the AI can handle and what escalates to staff.

Enterprise customers can request custom integrations and features. Our development team will work with you to extend HiHuman with your specific requirements. Contact our sales team to discuss your needs.

Yes, HiHuman integrates with major practice management systems including Dentally, Cornerstone, Vimeda, and many others. We also offer a robust API for custom integrations. Let us know your system, and we can advise on the best integration approach.

All plans include 24/7 support. Starter plans get email support, Professional plans include priority email support, and Enterprise customers get a dedicated account manager plus 24/7 phone support. We also provide comprehensive documentation, video training, and regular webinars.

Ready to Transform Your Practice?

Join thousands of healthcare practices experiencing the power of AI-driven communication.

No credit card required • 14-day free trial • Full feature access

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